CONKLIN CARS HUTCHINSON

Jose was a great salesman. He made sure ally needs for a van we're met. Kept me posted through the financials. Ed the financials guy was great too. Both spoke to me about everything in terms I could understand. Thanks for a wonderful experience. I only go to Conklin for all vehicle purchases.

My 88 year old father took his car here for an oil change. It’s a Cadillac that he bought brand new from Conklin with 88,000 miles on it now. I drove it the day before commenting on how tight the suspension is. They scared him thinking that his hubs were shot and both needed replacement now. $911 later he got his oil changed and they got him to replace both hubs…🤬

My mother scheduled an oil change but was turned away because they told her they didn't have any record of their appointment. Even when she showed her confirmation number, they told her she would have to come back later. She was very upset by the way she was treated.

I have been around Hutchinson and Wichita test driving many different makes and models of mid-sized SUVs to pick the perfect one and Conklin Cars Hutchinson has by FAR given the best customer experience!!!!

Excellent experience with Conklin cars! We will definitely use them again!! No hassle and very easy to work with!!!

I’ve always had a great experience at Conklin. From sales to the business office. However, unfortunately Conklin still has lost my business for good. Disappointed is an understatement to say the least. We had spent the afternoon looking for another third row vehicle after being told by the service department that it would be highly recommended to get rid of our third row vehicle (also purchased from them) due to more issues on the vehicle that would be extremely pricey (note: my car had been in service for about a week prior to this because of the electrical system that cost us a hefty bill). With that being said, we had two vehicles we were interested in so we let Bryce know we wanted the numbers for both vehicles, the other vehicle being at the Newton location. Bryce came back with numbers for just the vehicle on their lot & had mentioned that the pre owned manager refused to give us numbers on the other vehicle in Newton. My husband let Bryce know that it’s either give us numbers on the other one as well or we’ll take our business elsewhere so they eventually did. I decided on the vehicle in Newton, gave them the okay to send it through for financing and we went home. The following day I was told that we were all set & just needed me to come in to sign the paperwork, so I had planned to come in that evening after work. Hours later, Bryce had called me to let me know that the Newton location had sold the vehicle I had set to be financed to someone else that morning. My issue with the entire ordeal was the fact that Newton was told that the vehicle was sold but still went ahead & sold it from under us. And that right there was inconsiderate, regardless being the fact that someone from the hutch location had the vehicle sold. With that being said I decided to take my business elsewhere & found exactly what I was looking for. On a good note, Bryce was very helpful in every aspect, the service side of things were great & Jody made sure to keep my husband updated with any issues that came up regarding my car

My salesman, Shawn, have everything ready to go when I got to the dealership. He took the time to come out and make sure my phone worked with my car infotainment system. He showed me how everything worked in the car and got me in and out quick with the finance department. I had absolutely no pressure working out the deal with them.

At first we had a great experience, a year later our car is in the shop. Cam shaft has been sending metal shavings to the engine and killed the engine. Mechanic said its an issue from before we bought it, from how bad it is, good thing we got GAP insurance.