Donovan Auto & Truck Center

Bought a truck from them. The sales people were fantastic. Thank you Brandon Rush!! And Clifford (sorry I can't remember your last name). They were both super helpful with all the hurdles and problems we encountered. But I now own a beautiful new vehicle. I highly recommend anyone looking to buy a new vehicle, go to Donovan!! (Tell em I sent you 😂)

Mike was wonderful. He answered all my questions. Made sure I was totally satisfied with my purchase and was not pressured at all . It was a very positive experience. I would definitely recommend this dealership and Mike to my family and friends. The finance dept also did an excellent job getting me a great rate and was also no big pressure to purchase additional things I didn’t need and I appreciated that. It was the quickest finance process I have ever had which was great!

Immediately when I pulled in I was greeted by a service associate (Tommy). Very friendly and listened to my concerns. I was in for routine maintenance (oil change & tire rotation). I have an issue of not warming up all the way and I didn't have an appointment for that problem. He politely says we will take a look at it but it could be a while. They were able to look at it and repair the problem in about 3 1/2 hours. Pretty good for not having an appointment. Great job Tommy, the service tech & Donovan! A+

Bruce, Clifton, and Cameron were all very accommodating and courteous. They are a great team. Bruce was extremely helpful in the ordering and delivery process. Clifton's expertise with the warranty and finance paperwork was top-notch. And Cameron was fantastic in keeping me up to date on everything else. The truck was pretty clean and ready for pickup except for some packing tape residue on the driver's interior door handle, the Boze speaker grill inside the driver's door, the Denali floor badge (driver's side), and a few patches on the chrome on both exterior mirrors. Other than the tape residue, the interior and exterior looked excellent! Thanks again for making my new truck purchase an enjoyable and memorable experience.

The service team is great, Greg's communication was exceptional. I purchased my new truck from Donovan. I have purchased several vehicles over the years. My best experience by far was Donovan Auto. I would recommend them to everyone. Great job guys! I will not purchase from anyone else in the Wichita area.

Went in to get a new transmitter for my car . Got the part ordered within a week . walked in and the gentleman behind the counter was super friendly and said he could get it done in a few hours . I told him I had work in a couple hours and this man went out of his way to Personally pull my car into the shop and bust out the job in 30 minutes . Can’t thank these guys enough. Customer service exceptional ! And now I have a nice new key fob . 😎 wish I caught his name to give him a shoutout .

I couldn't find anyone in my neighborhood to take me to Donovan's to pick up my car. They were so kind to send their shuttle to pick me up at my home and take me to Donovan's. My car was waiting for me with a new battery. It is running great now. I really appreciate all the help I received and the expedient help to get a new battery. Candi

UNBELIEVABLY DISTURBING!!! I have never been treat like that. INCONSIDERATE The way there sales people are, is not first come gets the test drive and possibly purchase. NO NO. We were at the dealership waiting to test drive a truck and even had the truck pulled so we could drive it, when another salesman pushed his way and had someone in the truck. Mind you we had already been there a good 40 minutes and the other sales had these other people in the vehicle. That salesman if you call him that, knew we were there and waiting. Manager was told of this and did nothing. We were advised by our salesperson that they were test driving and we could test drive it after and IF they don't make an offer we could. WHAT I'm sorry that isn't the way it works! We had the right for the first test drive and offer. This is bull stuff. If you are not dressed better than the other potential customer you get treated like %$%%^. I am warning you. DO NOT BUY YOUR VEHICLE AT DON HATTAN!! Unless you like being treated with no respect. Don't get me started on there service department that like to hide extra charges on to the repair bills.