Luxury & Imports Hutchinson

I really appreciated all of the work John Rea put in for me at Luxury & Imports. I had a tight deadline to get something, and he made the process way easier than I could’ve imagined. The financing portion of the purchase was quick and painless as well. My family has been going through John for a while, and I highly recommend anyone go through him if they need a new car!

Bought my favorite “new” used car ever from this phenomenal dealership. They have the cleanest used vehicles we experienced during our search. Their prices were firm but fair in this currently inflated market. Molly was our salesperson and a pleasure to work with. The service department is top notch! Apparently we had purchased the vehicle prior to it receiving scheduled maintenance at the dealership. The service department reached out and asked if we could bring the vehicle back, at our convenience, to be serviced. I scheduled an appointment and when I arrived, I requested they look into a small issue I noticed after purchase. They competed the service, addressed my concerns, and provided a complete explanation of what the performed in a manner that was more professional and understandable than I am used to experiencing very recently from service centers at other dealerships. The kicker, all of this occurred at no charge! Most dealerships might just forego the scheduled service if the car has already left the lot. If you are in the market for a used vehicle, I absolutely recommend!

The sales transaction itself was fine. The process was relatively quick and everyone was very personable and professional. However, the interior was to be “detailed” as well as two rock chips in the windshield were to be addressed. When we picked up the car the driver’s seat was still filthy, the stains behind the rear seat arm rest were still there and nothing had been done to address the rock chips. I also noticed the trailer hitch cover was missing from the rear bumper fascia. I shared the missing cover with our salesman asking if there was anything he could do to help us out with this. He indicated he would look into it. We’ve heard nothing further. I spent two days detailing the interior myself and the car looks brand new. Because of these concerns I would rate our overall experience as about average when dealing with used car sales. They did provide us a second key fob which I appreciated very much.

Bought a to me “new” used 2015 Mitsubishi Outlander a couple weeks ago. They had every bit of the car serviced from new tires to painting the rock chips that were on most of the hood. Even had it go in for some recalls. Best purchase I made in my mind.

Not a review about the cars as I did not end up buying my vehicle from this lot. BUT I had to come leave a 5 star review for the quality care that Demarcus H. gave myself and my family over the 4 month time span that I was on the market for a new vehicle. He was so easy to communicate with, so friendly, respectful, and helpful. I honestly wish that everyone could have a first time car buying experience with someone like him. The staff was always friendly every time that we came in to view or test drive a vehicle. There was also always new cars added to see. If you're looking for friendly service and good selection, I would give this lot a try.

Just purchased another in a long line of vehicles that my family and I have procured through Luxury and Imports. I have never been disappointed in my interactions with this dealership. Ted, John and the whole staff from finance to service are professional, trustworthy and friendly. I have also had nearly all my service work performed here. I am very pleased with my newly acquired vehicle and especially with the AUTOFINDING service that Ted has performed a number of times to find the perfect car for me. I seldom look forward to the car buying experience, but I have always found it to be very straightforward, with a fair price at Luxury and Imports. Highly recommend this dealership. Thanks, guys. Keep up the good work!

We have never had a better experience in buying a new used car than we had with Luxury and Imports in Leavenworth, KS. They were very nice to work with and made the whole process very easy. We will definitely be a returning customer!

Alvaro Romo was very professional and gave us space to test drive any vehicle in the lot without question. We found what we liked and were out of there in 30 min or less. Right when we walked in we were greeted and helped right away. Everyone there was friendly and even spoke some of the other staff while waiting for Alvaro to pull up the vehicle for us to test drive. Everyone that came in while we were there seemed very happy as well. If you happen to go there tell them Som sent ya.